Privacy Policy

Cxsuper's Privacy Policy & data protection

Protecting your personal data is cxsuper's highest priority. Read this Privacy Policy to learn in detail how we collect, store, and safeguard your information.

Last Updated: January 2026

256-bit SSL

Fully secured through encryption

Core Data Protection Principles

Your data Safe with us

Cxsuper protects your privacy through 6 core principles.

Encrypted data storage

All your personal data and transaction details are secured with industry-standard 256-bit SSL encryption. No unauthorized party can access your information.

No Sale of Data to Third Parties

Cxsuper never sells your personal information to any third party. Your data is used exclusively for service improvement and compliance with legal obligations.

Minimal Data Collection Policy

Cxsuper collects only the information necessary to provide its services. No unnecessary personal data is requested or stored.

Your control over your data

You have the right to view, correct, or request deletion of your stored data at any time. cxsuper always honors these requests.

Secure servers and regular audits

Cxsuper's servers undergo regular security audits. Any potential vulnerabilities are identified and resolved promptly.

Your Marketing Communication Preferences

You can unsubscribe from promotional emails or notifications at any time. We respect your preferences.

1

Introduction & Scope of Policy

Welcome to cxsuper. We understand that registering on an online gaming platform requires sharing personal information, and you have every right to know how that information is used. This Privacy Policy clearly explains what data we collect, why we collect it, how we use it, and how we keep it secure.

This Privacy Policy applies to the cxsuper.com website and all related services. By using this platform, you agree to this Privacy Policy. If you have any concerns, please reach out to our support team — we are always ready to help.

cxsuper protects your privacy in compliance with applicable data protection laws in Bangladesh and international standards. This policy is always presented in clear, straightforward language.

Cxsuper believes privacy is a fundamental right. We uphold this policy not merely for compliance, but to build genuine trust. Every data point you share is a responsibility we take seriously.

2

Information we collect

Cxsuper collects various types of data from two main sources — information you provide directly, and data collected automatically while you use the platform.

Type of Information Example Reason for Collection
Identity Information Full name, date of birth, national ID number Account verification and KYC
Contact Information Email, mobile number Account management and notifications
Financial information Payment method details, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device type, browser Security & Fraud Prevention
Usage Information Game history, favorite games, session duration Service Improvement & Personalization

Some information may also come from third-party verification services, such as for identity confirmation. Any such data sharing is always based on your consent and conducted within the applicable legal framework.

3

How Your Information Is Used

Cxsuper uses the data it collects for specific, legitimate purposes only. No information is ever used beyond those stated purposes.

  • To complete account registration and identity verification
  • To process deposits, withdrawals, and other financial transactions
  • To provide bonuses, promotions, and VIP benefits
  • To prevent fraud, money laundering, and suspicious activity
  • To improve customer support services and resolve complaints
  • To identify and resolve technical issues on the platform
  • To fulfill legal and regulatory obligations
  • To personalize your gaming experience

cxsuper uses your data solely to deliver a better experience for you — it is never used against your interests under any circumstances.

For marketing communications, cxsuper sends promotional messages only with your consent. You may withdraw that consent at any time, and we will action it immediately.

4

Data Sharing & Disclosure Policy

Cxsuper never sells your personal data to third parties. In certain limited circumstances, however, some information may need to be shared on a restricted basis.

  • Payment Processor: Limited information is shared with authorized payment partners to process financial transactions
  • KYC service provider: We work with trusted third parties for identity verification
  • Game providers: Game providers may receive limited technical data
  • Law enforcement agencies: Disclosure of information pursuant to a court order or government directive is a legal obligation
  • Tax authorities: Certain financial information may be disclosed in compliance with applicable tax laws

All third-party partners are bound by strict confidentiality agreements with cxsuper and may only use your data for specified purposes.

In the event of a company merger or acquisition, user data may transfer to the new entity; however, this Privacy Policy will remain in effect. Users will be notified before any such change takes place.

5

Cookie Policy & Tracking Technologies

Cxsuper uses cookies and similar tracking technologies to enhance platform performance. Cookies are small data files stored in your browser.

  • Essential cookies: Maintaining login sessions and ensuring security — the site cannot function properly without these
  • Functional cookies: Remembers your preferred language and settings
  • Analytics Cookies: Helps analyze user behavior to improve the site experience
  • Marketing Cookies: Used to show relevant ads and promotions

You can manage cookies through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of some cxsuper features. By accessing the cxsuper platform, you consent to the use of cookies.

6

Technical Data Security Measures

Cxsuper employs the latest technical measures to keep your data secure. As a trusted online gaming platform, we continuously strengthen our security framework.

  • TLS 1.3 encryption protocol used for all data transmissions
  • Sensitive data stored on servers is protected with AES-256 encryption
  • Two-Factor Authentication (2FA) support
  • Dedicated firewall and intrusion detection system
  • Regular penetration testing and security assessments
  • Strict data access control policies for staff
  • Commitment to notify users within 72 hours in the event of a data breach

While cxsuper maintains the highest security standards, please ensure your password is strong and never share it with anyone.

7

Your privacy rights

As a cxsuper member, you hold several important rights over your personal data. We are committed to respecting each of those rights.

Right to Access Your Data

You have the right to know what information cxsuper holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Object to Processing

You may object to the use of your data for marketing purposes at any time.

Right to Data Portability

You may request your data in a structured, portable format.

Right to Restrict Processing

You may request that the processing of your data be temporarily restricted under certain circumstances.

To exercise any of these rights, email us at [email protected]. We will respond within 30 business days. In some cases, legal obligations may prevent us from deleting certain data; if so, we will explain the reason.

8

Protection of Children's Privacy

Cxsuper is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. Our age verification process at registration ensures that minors cannot create an account.

If we are notified that data belonging to a minor has been collected, we will immediately close the account and permanently delete all associated data.

If you believe your child has created an account on cxsuper, please contact our support team immediately. We will take swift action.

9

Data Retention Duration

Cxsuper retains your data only for as long as necessary. Retention periods vary depending on the type of information.

  • Account information: For the duration the account is active, and for up to 5 years after closure
  • Financial transaction records: Up to 7 years as required by legal obligations
  • KYC documents: Up to 5 years from the date of verification
  • Gaming History: For the duration the account is active, and for 2 years after closure
  • Customer support communications: 3 years from the date of last contact
  • Logs & Technical Data: Up to 12 months

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

10

Policy on Changes to the Privacy Policy

Cxsuper may update this Privacy Policy from time to time. Changes may arise due to technological developments, new regulations, or service improvements. Regardless of any updates, your privacy will always remain protected.

  • Notifications will be sent via email or on-platform for any significant changes
  • The date of the last update will always be displayed at the top of this page
  • Continued use of the platform after any changes constitutes acceptance of the updated policy
  • You may request account closure if you do not agree to the updated policy

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.

11

Contact & Complaints Process

For any questions, concerns, or complaints regarding the Privacy Policy, please contact cxsuper's data protection team. We take every message seriously.

  • Email: [email protected]
  • Live Chat: available 24/7 via the platform
  • Initial response: within 48 hours
  • Full resolution: up to 30 business days

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant regulatory authority. This right is always available to you.

cxsuper's privacy team is available 7 days a week to assist you. Ensuring the security of your data is our commitment.

Get started now

Safe & Trusted Take the gaming experience

Cxsuper protects your privacy with world-class security. Join today and enjoy gaming with complete peace of mind.

বাংলা